Question 1

Can you arrange installation for your order?

Accepted Answer

Yes. You can choose installation when you place your order. A separate installation fee applies.

Question 2

How do I return an item if I change my mind?

Accepted Answer

You can return items within 14 days of the purchase date. Please check our terms and conditions for full return details before sending anything back.

Question 3

How do you check for cables and pipes before digging?

Accepted Answer

Yes. Before any dig work starts, our installers carry out a CAT scan at the installation point to check for cables and pipes.

Question 4

Do you offer next day delivery?

Accepted Answer

Next day delivery is not offered as standard shipping as most of our products are made to order, but if you contact us we can see what we can do.

Question 5

Can I use a parking post as a security bollard to protect the vehicles on my driveway?

Accepted Answer

A parking post is designed to reserve your parking space and nothing else, it is a deterrent and not a security bollard.

Question 6

Do you usually need planning permission for a bollard on private land?

Accepted Answer

Planning permission is usually not needed if you are installing on private land. If you are unsure about your site, check with your local authority before you order.

Question 7

How many bollards will I need?

Accepted Answer

The gap between each bollard should be 1.3 - 1.5 mtrs to ensure full security.

Question 8

What's covered within the installation charge?

Accepted Answer

The installation price includes all travel, labour, and materials to complete your installation.

Question 9

How do I know which bollard is right for my property?

Accepted Answer

It depends on what you need to protect. Parking posts are best for reserving spaces, telescopic and folding bollards suit driveways and access points, and static bollards work well for stronger perimeter protection. If you are unsure, contact us and we will help you choose.

Question 10

Do you offer free quotations?

Accepted Answer

Yes. We offer free, no-obligation quotations. Complete our online form and we will usually get back to you within 24 hours.

Question 11

Do your bollards come with a warranty?

Accepted Answer

Yes. Our products come with a manufacturer warranty, but the cover can vary by item. Please check the product details or contact us if you want to confirm the warranty before you order.

Question 12

Which payment options can you use at checkout?

Accepted Answer

You can pay by credit card, Apple Pay, or Google Pay.

Question 13

Do you supply and install bollards for commercial properties?

Accepted Answer

Yes. We work with both homeowners and businesses, and we supply and install products for commercial sites, car parks, and private property.

Question 14

How long does delivery take?

Accepted Answer

Most of our products are made to order, so delivery times can vary by item. We will confirm the expected lead time when you place your order.

Question 15

Do you offer free UK shipping?

Accepted Answer

Yes. We offer free UK shipping on our products. If a product needs any special delivery arrangements, we will confirm those before dispatch.

Question 16

Do you install products across the UK?

Accepted Answer

Yes. We provide nationwide installation across the UK for eligible products. If you choose installation at checkout, we will arrange the visit and confirm the details with you.

Question 17

Can you install bollards on different surface types?

Accepted Answer

In many cases, yes. We can install on surfaces such as concrete, tarmac and block paving, but we always check the site first to make sure the fixing method is suitable. If the surface is not suitable, we will let you know before work starts.

Question 18

Will you show me how to use the bollard after installation?

Accepted Answer

Yes. Our installers give a clear demonstration after fitting the product, so you know how to use it properly before they leave.

01732 422182

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Installation Available In All Of England

FAQ'S

Frequently asked questions